Extended Warranty Service Solution

ExcelTest Exclusive Extend Warranty Solution provides businesses with “Peace of Mind” (PoM) by ensuring that their investment in Cold-Chain Monitoring instruments is continuously protected, serviced, and supported by a professional team with over 20 years of experience. This aligns with our ExcelTest vision of providing WOW PoM solutions that allow businesses to focus on their best profession and business: solving problems, completing tasks, and achieving desired results.
Who Needs Our Solution?
Businesses require temperature and humidity meters or data loggers, which must be calibrated annually by SAMM IEC/ISO 17025 Accredited Calibration Services.

  • GDP, GDPMD, and GMP licensee
  • Company that is ISO22000, HACCP, HALAL, ISO1514, and ISO17025 certified
  • Cold-Chain industries include Logistics, warehouses, health care, pharmaceutical, and food.
What are the Benefits & Features
Peace Of Mind
Prolong Asset Life
No Device Maintenance Responsibilities
Outsourcing Maintenance Reduces Overhead
Less Initial Capital Outlay
Scalability To Meet Needs
Financial Protection
OPEX Claims Are Tax-Efficient Over CABEX
Product Care Assurance (PCA) Program
Extend The Product Warranty
1-to-1 Faulty Unit Replacement with No Hassle
SAMM IEC/ISO 17025 Accredited Calibration Certificate
During Calibration, Provide An On-Loan Unit
Battery Replacement Is Free
Free Off-Site Technical Assistance
Option To Trade In Old Instrument And Upgrade To A New Instrument
Annually Renewable
Type Of PCA Plans
When you purchase new or calibration service temperature and humidity meters or dataloggers, you can select a 1-year or more extended PCA program.
Type 1: Instrument Originally Supplied by ExcelTest
Temperature & Humidity Meter or Datalogger Supplied by ExcelTest
PCA 1-year
PCA renew yearly
Type 2: Instrument Originally NOT Supplied by ExcelTest
Temperature & Humidity Meter or Datalogger NOT Supplied by ExcelTest
Call-in for evaluation
PCA 1-year
PCA Renew yearly
Temperature & Humidity Meter and Datalogger Eligible for the PCA Plan:
Terms & Conditions:
  1. Applicable to selected temperature and humidity metes or dataloggers purchases from ExcelTest or non-ExcelTest. However, ExcelTest evaluation and approval are required.
  2. PCA period valid within one year from the date of calibration date
  3. Free 1 piece battery only
  4. One-time manufacturing defect warranty replacement only. Malicious destruction and abuse are not covered.
  5. Replacement units are like new products with the closest equivalent model or Type.
  6. Excludes delivery charges